Canada’s largest grocery chain says it’s trying to verify the accuracy of the coin-counting kiosks in its stores after TD Bank got rid of similar machines from its branches over allegations that they’ve been nickel-and-diming customers.
“We are aware of the concerns recently raised about coin-counting machines,” Kevin Groh, the vice-president of corporate affairs and communication for Loblaw, said in an email.
“We have been working with Coinstar to confirm the accuracy of the coin-counting machines located in our stores and have no current plans to remove the machines. Should customers have a concern with any of the coin-counting machines in one of our stores, please contact our customer service team to let us know.”
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